FAQs

PRE-SALE QUESTIONS

How do I order online?
Can I change or cancel my order?
What do I do if the item I am looking for is no longer available for purchase online?
How do I know if my item is in stock?
What form of payment of you accept?
What currency do you use?
How secure is my personal information?
How do I add Goosebumps Clothing to my favourites?
How do I know what size I am?
How will I know the item will look the same in person as it does on the computer?

ORDER CONFIRMATION AND SHIPPING

How do I know whether my order has been placed?
Which countries does Goosebumps Clothing Ship to?
How is freight calculated?
How much will postage and packaging cost?
Which delivery company do you use?
How long will it take for my order to arrive?

EXCHANGES AND REFUNDS

What is Goosebumps Clothing policy on exchange and refunds?
If there is a problem with my order who do I contact?

WHOLESALE ENQUIRIES

What if I am interested in retailing your products?